Currently, the only way for prepayment customers - who are often living in financial hardship - to top up their electricity or gas meters is to visit a corner shop or supermarket. This also means they pay higher rates for their energy than credit customers.
Imagine if they could top up their meter from home using just a mobile phone – and get a fairer price in exchange for the reducing the extra administrative costs to the energy supplier.
This is the reality GLOBAL-365 wants to achieve through its new product, SMARTprepay®. In order to get its product to market faster and cheaper, GLOBAL-365 used the high performance computing infrastructure and expertise at the Hartree Centre to test reliability and refine its software, making the system as robust as possible.
Thanks to support from the STFC Hartree Centre, GLOBAL-365 was able to get SMARTprepay® to market faster and most cost-effectively than they would unassisted. The expertise gained through this project will also benefit future customers of SMARTprepay® by providing easier and more reliable top ups – and provide energy companies the opportunity to offer fairer pricing structures to those most in need.
William Wilson, CEO of GLOBAL-365 said:
Businesses need to make money. But we thought, wouldn’t it be great if we could use disruptive technology to help people at the same time? By saving energy companies money, we enable them to offer price parity between credit and prepayment customers. The Hartree Centre’s expertise made our testing process cheaper and more reliable, enabling us to get SMARTprepay® to market faster.